Sun 6 May 2007
Play YOUR Game!
Posted by Bruce The Negotiator under Negotiation
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Greetings Negotiators!
The path that led me to become a Negotiating Trainer was personal and professional intervention. In every single intervention I’ve ever completed that had to do with “relationships” – I added this resource to my client’s resourceful skill set: “Never Play Someone Else’s Game”
One element of intervention that is in the N.A.C.S. technique is labeled pattern interrupt. A successful Negotiator will learn ways to derail their Negotiating Complement’s Negotiating Pattern. Can you remember when you had this great idea or plan that you were so excited about you were about to bust and you went to share it with someone but before you were done talking you had completely lost your excitement? What happened?
What happened was that someone got you to play their game – thus you stopped playing yours (which included feeling very excited about this amazing idea or plan). Considering that every form of communication is a negotiation that means that at least some of the people you speak to will derail you if they consciously or unconsciously don’t prefer “your game”. A “decent” negotiator will not only derail you but he or she will then “re-rail” you onto their way of responding and thinking, they will put your attention where they want it basically.
There is a CEO of a local company that I sometimes consult for. His reasons for being in business are far from common thus he and I are ALWAYS attempting to attain different goals as businessmen. This creates a great deal of friction between he and I on at least a few occasions. In the beginning of our business relationship he was demonstrating a bad habit: fairytaling (see #7 ). Recently he requested I accompany him on a follow up visit to a relatively new client of his. He intuits that I play my game very differently than he does even if he can’t clearly intellectualize the difference. His reaction to this “difference” has been to try and control my output (what I lend to a negotiation or business scenario). I have a very strong rule about Not playing someone elses game so of course I’ve been incongruent about conducting business with him because of this.
You can recognize someone trying to derail you from your game by the comments they make and the questions they ask. Those comments and questions will be requests for you to eliminate or add something to your contribution that you don’t normally add or eliminate. They will ask you questions that start with these words “Is it necessary…” or “You think this time you could..” or “I’m not sure you understand what I need from you…” This process is about boxing you in and getting you to agree to conditions that highly limit you or force you onto someone elses playing field.
This would be a great time to exercise the word NO. If “NO” is a challenge for you then I probably need to do a post or two on the value of “NO”. Actually if you are in the throes of negotiating then of course there are many other alternatives besides “NO” you might negotiate toward – though the ability to say NO in a Negotiation is very powerful!
If you have ever experienced being “derailed” or discovered that you were playing someone else’s game and wish to share that experience or ask a question you are welcome to send me an email at justask@yourownbestgood.com or leave a comment here! How can I help you Negotiate to Your Own Best Good?
Bruce Burns the Negotiator!